About Ordering and Shipping
Thank you for shopping at Menucha Publishers Online. If you have any questions, comments, or concerns about your order, please contact us at firstname.lastname@example.org Your question and/or issue will be thoroughly addressed within 48 hours.
After you have placed your order, you will immediately receive a confirmation email with your order information. Delivery status emails are sent once your items ship out.
Web orders are filled and shipped based on the stock
During sales, giveaways, or special promotions, the sales, discounts, and offers are only offered on books that are in stock during the time of the sale.
Shipping to USA:
- Orders are generally shipped within 1-2 business days from the time they are placed, excluding weekends and Jewish and secular holidays. Processing times are currently longer due to delays in supply chain and shipping companies processing times
- Standard Shipping ships via USPS Media Mail and takes an average of 10-21 days transit time.
- Free Shipping is available on single orders of $49 or more, via Standard Shipping only.
- Paying for UPS shipping in no way speeds up the processing times of orders it is a fee paid for faster delivery times only.
- Please note that we do not guarantee delivery date - delivery dates are subject to the service/guidelines offered by the delivery company.
If your package is undeliverable and returned to us by the carrier, or was refused by the recipient, we will notify you and either issue a refund after deducting the shipping charges. Menucha Publishers is not responsible for non-delivery or delay of package delivery.
- International shipping charges for orders to Canada are $25.99.
- We do not ship to any other countries
Menucha Publishers is not responsible for import duties imposed by countries where books are shipped.
Standard delivery: all web orders are shipped via media mail. Additional fee is for UPS shipping
Customers who wish to send their orders via overnight and/or fast shipping need to contact us at email@example.com to request this special service, and will need to give specific details regarding the exact date the order must be delivered by. Customers will then be notified if we will be able to fulfill the request. Note that we do not guarantee delivery date - delivery dates are subject to the service/guidelines offered by the delivery company.