Return Policy

We at Menucha Publishers appreciate your business and want to ensure your complete satisfaction. We understand, however, that there may be times when you might need to return an item. In these situations, we're happy to assist you.

Time Limit for Returns

You may return your purchase within 30 days of the delivery date. Please note that we cannot accept returns beyond this time limit.

Refund Eligibility

To be eligible for a refund, the item(s) must be returned in the same condition in which you received them. This means that books must be undamaged, unmarked, and in a condition that allows them to be resold. If a book is returned with damages or markings that were not present at the time of sale, we reserve the right to refuse a refund.
If we determine that the returned items are in sellable condition, we will issue a refund to the original payment method. Please note that it may take several business days for the refunded amount to appear in your account.

Return Process

To initiate a return, please contact our Customer Service team with your order number and details about the item you wish to return. We will respond with instructions on how to proceed.

Please securely package the book(s) and include a copy of the receipt or proof of purchase. Shipping costs for returns are the responsibility of the customer. We recommend using a trackable shipping service to ensure your return arrives at our facility.

Additional Information

All refunds are subject to our review and discretion. If you have any questions or concerns about this policy or a specific return, please don't hesitate to reach out to our customer service team. We're always here to help!

Thank you for choosing Menucha Publishers, and we look forward to serving your reading needs.